Brand update: May 2026

In this release, we introduced the Product directory, enhanced linesheets, payment gateways, invoices, order statuses, and retailer profile, and previewed the upcoming Sales overview for brands.

Explore recent platform updates in this video, then scroll down for the full release notes. 

Manage your products with Product directory

With the new Product directory page, brand admins can now access a list of all the products uploaded to a brand’s NuORDER portal. This lets brand admins manage all their products from a single page. 

For more information, visit Manage your products with Product directory.

Linesheets enhancements

We updated the access language and added tooltips in Manage customer and user groups, and introduced a new brand configuration option for overlapping product availability dates in linesheets.

Linesheet access - content and design improvements

We’ve improved the Manage customer and user groups page by making the language clearer, and added tooltips to explain key functionality. With the Manage customer and user groups page, you can restrict which linesheets your buyer and brand users have access to.

For more information, visit Customer and user groups.

Update to product availability behavior on linesheets

Brands can now activate a setting that updates how product availability is applied to the linesheet delivery date range.

When activated, products are included based on overlapping availability dates instead of requiring a full match. For example, if a linesheet runs from May 1 to June 30 and a product is only available from May 1 to May 30:

• Activated: The product is included in the linesheet and available through May 30. 
• Deactivated: The product isn’t included and is marked as unavailable.

Note: Date-based pricing, if used, follows this same logic to align with the valid availability period.

Brands can contact our Support team to activate this option. 

Activated:
Product available based on overlapping dates

Deactivated:
Product not available because dates don't fully match

For more information, visit Linesheet and Custom List delivery windows.

Added order status for partial shipments

Brands can now update orders to the Partially shipped status when an order has been processed but not fully shipped.

From the Orders page, select one or more orders, select Actions, then use the arrows to move Processed orders to Partially shipped or move Shipped orders back to Partially shipped.

Note: Access to the Partially shipped status depends on user permissions. Contact Support to update access.

For more information, visit Orders page overview and User roles and permissions.

Payments enhancements

EUR, NZD, GBP currency support 

Brands can now select Euro (EUR), New Zealand Dollar (NZD), and Great British Pound (GBP) currency on select BYOP gateways. This lets brands select EUR, NZD, and GBP currency, allowing payments to be processed in the buyer’s local currency. 

For more information, visit Bringing your own processor.

Add internal notes to invoices 

You can now add notes to your activity feed in your invoice details page. This can be useful if you want to add invoice-specific updates to the invoice without relying on emails or other methods  to communicate with the buyer.

 For more information, visit Invoices page overview.

Retailer profile enhancements

We’ve introduced new enhancements to the retailer profile experience to make it easier for retailers to manage their organization.

Add and manage store images

Retailer admins can now upload and manage store images directly from their profile’s Retailer info tab. With the new image uploader, admins can add multiple store images and reorder them to highlight the most important visuals first. Store images help brands better understand a retailer’s business and storefront before approving a connection request.

For more information, visit Retailer settings: Edit or update your Retailer info.

Cancel pending buyer invitations

Retailer admins can now cancel previously sent invitations to join their retailer organization. From the Invited tab, admins can cancel an invite and confirm the action, preventing the invited user from joining the organization through that invitation. This gives admins more control over invitation management, making it easier to correct email typos, revoke invites sent in error, or resend expired invitations.

For more information, visit Invite, remove and manage buyers in your retailer profile.

Coming soon… Track sales performance from the brand dashboard

The Sales overview on the dashboard is now available in beta for select brands and will be available soon for all brand users with reporting access.

From the main menu, select the home icon to access your brand Dashboard, where you can track total sales, total orders, units, and companies. You can also explore sales trends, check order status breakdowns, and compare order types like immediate and prebook.

Use the date filters to switch between last week, this month, or this year, and adjust currency if available.

For more information, visit Sales overview on the brand dashboard (beta).

Additional improvements and fixes from April and May