Brand update: September 2026

This release announcement includes an improved buyer navigation, an update to retailer profile timing, and upcoming improvements to Order Trends and the cart.

Explore recent platform updates in this video, then scroll down for the full release notes.

A simpler way for buyers to get where they need to go

Buyers will start with a new Home page and main menu when they log in. This replaces the buyer dashboard and brings the Connected brands section higher on the page. From the new main menu, buyers can access their Orders, Invoices, and Brand connections.

After buyers select a connected brand, they can use the brand portal menu to access that brand’s available options, such as Products, Linesheets, Custom lists, Orders, Invoices, and more.

Note: This update changes only the buyer navigation and will roll out to buyers over time. The brand dashboard, brand portal, and existing brand workflows remain available.

Old buyer dashboard

Image of the old buyer dashboard.

New buyer homepage and main menu

Image of the new buyer homepage and main menu.

Learn more in Navigating NuORDER for buyers.

Retailer profile requirement on hold

The October 1 deadline for buyers to set up or confirm their retailer profile has been paused.

Buyers can continue accessing and using NuORDER as usual. No action is required at this time.

We’ll share additional updates if and when this requirement changes.

Learn more in Retailer profile overview.

Coming soon… Improvements to Order Trends and the cart

These upcoming updates will expand Order Trends and give select brand users a simpler way to order.

Order Trends for more currencies

Order Trends is expanding to support brands that use currencies beyond USD. Eligible brands will be able to use Order Trends to review market trends and order insights in more currencies, helping brands and buyers make informed wholesale and retail decisions. 

Note: Switch currencies in the upper-right corner of NuORDER. 

Image of Order Trends and the menu to change currency.

Learn more in Order Trends overview.

Prepare orders easier and faster with a new cart

The new cart is already available to select buyers and will soon be available to select brand users. The new cart makes it easier and faster to organize products, update order details, and prepare orders for checkout.

You’ll be able to search, group, filter, and sort products in the cart, review products that need attention, manage deliveries and order details, save orders as drafts, and complete checkout through a more streamlined and faster experience.

If you want to be included in early access, reach out to your Account Manager or NuORDER Support.

Image of the new cart experience.

Learn more in New cart overview.

Additional improvements and fixes

General
 
  • Added an optional brand preference that adjusts promotion stacking, allowing the best product-level promotions to apply to eligible products while company discounts remain applied to other products in the same cart.
  • Fixed an issue preventing some buyers from opening the Find Brands or Marketplace pages.
  • Fixed an issue causing a cleared order to sometimes still appear in the Cart overview.
  • Fixed an issue preventing sales reps from accessing only the sales information they were permitted to review in the brand dashboard for some users.
  • Fixed an issue preventing buyers from editing drafts, reordering submitted orders, or editing submitted orders when they had permission to do so.
NuORDER Mobile
 
  • Fixed an issue causing the NuORDER Mobile app to freeze when users opened product details for some brands.
  • Fixed an issue causing date filters in the Orders list to return offline results instead of matching orders.
  • Fixed an issue causing the iOS app to sometimes crash when opening.

 

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