Product images overview


Images, 360 images, and video are essential to showcasing your products in their best light. Photos of your products are highly recommended. However, if you only have CADs or sketches, NuORDER will accept these as well. 

Images Overview

NuORDER allows all brands to store 4 images alongside each product. As of now, some brands are also able to upload up to 100 images or videos for each product. For reference, a product is defined specifically as each colorway of a style. Below is an example of how images will appear in the product details pane once uploaded:


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Image Specifications

Whether you are able to upload 4 images or 100 images alongside a product in your account, our upload requirements and specifications are as follows:

  • Supported image file types include JPG or PNG
  • Images must be a minimum of 500 x 500 px (pixels)
  • Optimize for web by following our recommended resolution of 72dpi (dots per inch)
  • Ideally, images should be compressed to the 100kb - 400kb (kilobytes) size range
  • Must save the images in the RGB color space

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Image Naming Convention

In order for images to successfully link to your products after a bulk upload, you’ll want to establish an image naming convention. Each component of the image name correlates to fields in your product data.

We recommend that your image file name includes the following three components:

  • Style Number & Color - This enables the system to identify which unique product to choose.
  • Custom Suffix - This enables the system to identify the image position. For example, the hero position, or positions 2, 3, and 4.


You can set your own naming convention for your images in the settings section of NuORDER. Just go to your Brand Admin settings, select Imagery & Media and click Image Settings.

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Uploading Your Images

Once you have completed setting your naming convention, you’re ready to upload media files for your products. 

To bulk upload images, first open the bulk uploader by clicking Settings. Then, select the Imagery & Media tab and click Product Images. On the page that appears, you’ll be presented with some requirements and recommendations for your upload (e.g. maximum file size). 

If you’ve integrated a Dropbox account or integrated via FTP, you can also sync your images automatically. 

* Please note: At this time, S3 and Scene 7 integrations are not compatible with expanded media galleries.

Before beginning a bulk upload or transfer, we recommend uploading product data for that image set, as this can help ensure that images are attributed to the right products. Additionally, make sure your images are named according to the naming convention you’ve set up in your account to ensure that files automatically link to the right product.


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Managing Unmatched Images

If for any reason some of your images did not match to a product, you can manually match the images in the Products page of your account.

Just click on the product missing an image, click the ellipses under the product image, and select Manage Media/Images


In the window that appears, click on the Unlinked Images tab.

From this view, you can attribute unlinked images to the product, then click Save to confirm your changes.

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Confirming Your Image Upload

Now that you have completed your upload, navigate back to the Products view to see your products now have images. 


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Helpful Tips

  • The components of the image name must be separated by an underscore or hyphen so our system knows where the style number ends and the color begins.
  • If you have hyphens within your style numbers or colors, use underscores as your dividers. Vice versa, if the components contain underscores, then use hyphens.
  • The components must be an exact match to what is in the product data. Exact match refers to the spelling and spacing - it is not case sensitive.
  • If slashes exist in your style name or color, substitute space in the image file name.
  • To resize your images in bulk we recommend: Resize Sense (for Mac users), or Fast Stone Resizer (for PC users)
  • To rename your images in bulk we suggest: Name Changer (for Mac users)
  • If you have changed your image naming convention, be sure to reload your product data afterwards for the changes to take effect.

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Key Concept

Remember, consistency is key! The same image naming rules will apply to all images for all products. Meaning each image should utilize the same reference fields, set of custom suffixes, and component dividers.

If you have additional questions about how to prepare your product images, contact

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Up Next

Now that your products are loaded into NuORDER, you can now upload the data for your customers.




If you have any additional questions about uploading your images, please contact for assistance.

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