Review transactions and deposits

View and create custom exports of your transactions and deposits with Lightspeed Payments, using Transactions and Deposits.

Note: If you're using NuORDER Payments, check out the NuORDER Payments section of Track and manage your payments.

Access transactions and deposits

From the left navigation menu, go to Payments > Transactions and Deposits.

Note: Learn about Payment History with Download a Payment History report.

Payments menu.

Use the dropdown menu in the upper-left corner to choose the currency (if applicable).

Go to the Payments tab to see transaction details, the Payouts tab to see deposits, or the Overview tab (default) to see a short list of both.

You can also select Buyers without credit cards to download a CSV file with each buyer name, their email, company name, and if there's a card associated with their profile.

Overview.

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Transactions

The Payments tab displays details for each transaction. You can customize this view:

  • Use the Filters dropdown menu to filter by Date or Status.
  • Go to filtered tabs: Successful, Refunded, Failed, or Canceled.
  • Select the arrow to the right of Date to adjust the sort.
  • Enter a value in the Search field to locate a transaction by Payment method, Order ID, or Amount.

Payments.

Select the date of a transaction to see more details.

Note: The name of the retailer is listed in parenthesis under User. For example, (tracie co).

Payment details.

When reviewing the Payment details page, if your brand accepts payments in currencies other than your brand’s legal entity’s currency, then those transactions are listed with their respective currency, as well as the amount in the brand’s currency (in parentheses).

Note: Contact our Support team if you’d like to allow payments from multiple currencies.

Multiple currencies.

Payments export

Select Export to download a file with the list of Payments.

Choose the Date Range: Month-to-date, Year-to-date, Last month, Last year, or a Custom range.

You can either download all information or use the Select Columns dropdown menu to select Custom, and then choose which information you want included. If you're choosing your columns, you have the options to Select All or Deselect All columns.

If Apply status and search filters to this export is selected, the export will include any adjustments you made to the Payments table view.

When you're ready, select Export.

Payments export.

You can include or exclude the following information in a Payments export:

  • ID
  • Status
  • Amount
  • Authorized amount
  • Captured amount
  • Converted captured amount
  • Net amount
  • Refunded amount
  • Fees amount
  • Card last 4
  • Order ID
  • User
  • Dispute currency
  • Disputed amount
  • Location name
  • Date
  • Card type
  • Amount currency
  • Authorized amount currency
  • Captured amount currency
  • Converted captured amount currency
  • Net amount currency
  • Refunded amount currency
  • Fees amount currency
  • Payment ID
  • Channel
  • Device
  • Dispute fee
  • Disputed amount reversal

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Deposits

The Payouts tab displays details for each deposit. You can customize this view:

  • Use the Filters dropdown menu to filter by Date.
  • Select the arrow(s) to the right of Date created or Amount to adjust the sort.

Payouts.

Select the date of a deposit to see more details.

Payout details.

Payouts exports

Payouts offers two exports. You can export a report of each deposit and you can export details of a specific deposit.

With both exports, you can either download all information or you can use the Select Columns dropdown menu to select Custom, and then choose which information you want included. If you're choosing your columns, you have the options to Select All or Deselect All columns.

Export 1: Download a file with a list of deposits from the Payouts tab by selecting Export.

Select the Date Range, and then choose a Format: Payouts (CSV) or Payouts activity, itemized (CSV). Depending on the chosen Format, you can include or exclude the below information.

Payouts (CSV)

  • ID
  • Bank name
  • Bank owner
  • Gross currency
  • Net currency
  • Fees amount currency
  • Date
  • Bank last 4
  • Gross amount
  • Net amount
  • Fees amount
  • Location name

Payouts activity, itemized (CSV)

  • ID
  • Line Type
  • Currency
  • Description
  • Payout
  • Location name
  • Date
  • Amount
  • Payment reference
  • Processor ID
  • Order ID

Export 2: Download a file with the details of a specific deposit by selecting the date of a deposit on the Payouts tab, and then selecting Export from the Payout details page.

Payout Details export.

You can include or exclude the following information in a Payout details export:

  • ID
  • Line Type
  • Currency
  • Description
  • Payout
  • Location name
  • Date
  • Amount
  • Payment reference
  • Processor ID
  • Order ID


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Documents

The Documents tab displays monthly Fee statements, which you can download for your records.

Documents.

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