Note: This enhanced navigation is rolling out gradually and may not be available for your buyer user yet.
Buyers can use the main menu and brand portal menu to navigate NuORDER. The main menu helps you shop, review orders and invoices, manage brand connections, and update settings across brands. After you select a brand, the brand portal menu helps you shop and access pages for that brand.
Note: This article is for buyer user navigation. To learn more about using NuORDER as a brand user, go to the Admin or Sales rep sections of the Knowledge Base.
Overview
Use this demo to learn how buyers navigate NuORDER using the main menu and brand portal menu, then continue reading for detailed instructions.
Main menu
Use the main menu to shop and manage information across brands, including orders, invoices, brand connections, and settings.
Home page
When you log into NuORDER, you land on the Home page. To return to the Home page from a brand portal menu select < Back to home or the NuORDER by Lightspeed logo in the upper left corner.
Use the Home page to shop and connect with brands. Use the search field to find a specific product, category, or brand.
When applicable, the Home page includes sections for Connected brands, Bestsellers, Discover new brands, Products you may like, Recently visited, and Your favorites.
Note: To learn more about the Home page and shopping across brands on NuORDER, go to Shop across brands on NuORDER overview and FAQ for buyers.
Orders page
From the main menu, select Orders to review your orders across brands.
Use the search field to find an order by order number, purchase order (PO) number, company name, or buyer. Select Show filters to narrow the list of orders. To open an order’s details, select its order number.
Note: To learn more about orders, go to Orders page overview.
Brand connections page
From the main menu, select Brand connections to review your connection status with brands and access a brand portal or brand profile.
Select the Connected brands or Pending connection requests tab. Use the search field to find a connected brand or a brand with a pending connection request. Use the sort menu to change the order of the brand list on the selected tab.
Select a brand card or Explore brand. The page that opens depends on your connection status:
- Brand portal: If you’re connected to the brand or the brand doesn’t require a connection, the brand portal menu appears. Use the brand portal menu to shop and access pages specific to that brand. Depending on the brand, these pages may include linesheets, custom lists, orders, or invoices.
- Brand profile: If the brand requires a connection and you aren’t connected, the brand profile appears. Review the brand details, then select Request to connect. The brand reviews your connection request.
Invoices page
From the main menu, select Invoices to review your invoices across brands. The page includes tabs for key statuses: All, Outstanding, Overdue, and Paid.
Use the search field to find an invoice by invoice or order number. You can filter invoices by Status, Due Date, or Brand. Select the gear icon to add or remove columns. Select Export to download your invoices as a CSV file.
Note: To learn more about using the Invoices page, go to Invoices page overview.
Manage store profile
From the main menu, select Settings > Manage store profile to update your store details and manage buyer access for your company.
Note: To learn more about retailer profiles, go to the Retailer profile section of the NuORDER by Lightspeed Knowledge Base.
Brand portal menu
If you’re connected to a brand, select it from the Brand connections page to open its brand portal menu. Use the brand portal menu to shop and access pages specific to that brand, such as linesheets, custom lists, orders, or invoices. Available pages vary by brand.
Select < Back to home or the NuORDER by Lightspeed logo to return to the main menu. To select another brand, use the brand name dropdown.
Brand portal page
Select Brand portal from the brand portal menu to open the brand’s home page. Not all brands offer a home page, and the content varies by brand.
A brand’s home page may include brand details, merchandising guidance, featured linesheets, or other information to help you shop.
Products page
If the brand offers this page, select Products from the brand portal menu to browse its products.
On the Products page, you can search for products, apply filters, change the layout, and select a product to review its details, images, pricing, availability, and sizing.
You may also have access to Order Trends on the Products page. This feature provides product insights, such as top-ordered products, categories, and colors, to help you make buying decisions.
Note: To learn more about browsing products, go to Browse products. To learn more about Order Trends, go to Order Trends overview.
Linesheets or catalogs page
Select Linesheets or Catalogs from the brand portal menu. Brands may use either term for collections of products organized by collection, season, category, or another grouping.
Use the search field to find a linesheet or catalog, sort the list, and select a linesheet or catalog to browse its products.
Note: To learn more about browsing and downloading linesheets or catalogs, go to Linesheets for buyers.
Custom lists page
Select Custom lists from the brand portal menu to create and manage product lists for that brand. Custom lists can help you save products you’re interested in, organize seasonal buys, or review recommendations from a sales rep.
Use the search field and filters to find a custom list. Select a list to browse its products, or use the actions menu to clone, share, delete, or download a list. Available actions vary depending on who created the list.
Note: To learn more about creating, editing, downloading, and sharing custom lists, go to Custom Lists for buyers.
Whiteboards page
Select Whiteboards from the brand portal menu to review visual product stories shared by the brand. Whiteboards may include merchandising ideas, product pairings, displays, or other ways to plan your buy.
You can open a whiteboard to review its pages, download it as a PDF, or add products to your cart. If you have the required access, you can also create or edit your own whiteboards.
Note: To learn more about accessing, creating, and editing whiteboards, go to Whiteboards for buyers.
Contacts page
Select Contacts from the brand portal menu to find contact information for the selected brand. Use the search field and filters to find your company, buyer profile, or assigned sales rep.
Contact your sales rep with questions about products, order deliveries, invoices, address updates, or other brand-specific requests.
Note: To learn more about finding your sales rep, go to Find your sales rep.
Orders page
Select Orders from the brand portal menu to review orders for that brand. Use the search field, filters, sort menu, and column settings to find and organize orders.
From the Orders page, you can review order details, check order statuses, export order information, and take available actions based on the order status and the brand’s settings.
Note: To learn more about order statuses, search, filters, actions, and order details, go to Orders page overview.