Image Guidelines

Follow the instructions below to correctly format your product imagery.

NuORDER Image Specs 

  • Resolution must be 72dpi 
  • Images must be a minimum of 500 x 500 pixels
  • File types must be JPG or PNG
  • Must be saved in RGB color space
  • Images should be compressed to be in the 100kb - 400kb range
  • Exact dimensions are 700px (width) by 1100px (height), but not required.

 

Saving for Web out of Photoshop

Chances are you’re already using Adobe Photoshop to prep your product images. The “Save for Web” feature is one of the best ways to achieve good image compression while maintaining quality. We’ve highlighted a few important factors to help you get best results. 

image-guidelines-01.jpg

  1. Be sure to set compression type to JPEG
  2. Adjust the Quality range to affect the file size. Make adjustments until final file size falls within our ideal range 100kb - 400kb (Recommended Quality: 60 - 80).
  3. Set JPEG type to be Optimized
  4. Make sure your image is formatted as RGB. Converting to sRGB can sometimes bring file size down, but also can dull colors a bit.
  5. Verify the size is at least 500 by 500 pixels

If you have a lot of images that need to get compressed and can't take the time to save individually, look into creating an action to convert them all as a batch.

 

Where Products Appear

We currently support a maximum of 4 images per product. Knowing the types, and where they appear throughout NuORDER, will help you better decide which ones to use where.

  • Image 1: Hero Image. Displays in all Galleries as the thumbnail image (All Products, Linesheets, & Recommend), the Product Details Pane, the Working Order, and PDFs (Order & Linesheerts).
  • IMAGE 2: Displays in the Product Details Pane, and 2 Image Per Product Linesheets.
  • IMAGES 3 & 4: Displays in the Product Details Pane only.

Product Details Pane

image-guidelines-02.jpg 

Linesheets

image-guidelines-03.jpg

Orders

image-guidelines-04.jpg

Galleries

image-guidelines-05.jpg

 

Image Naming Convention

To upload images in bulk, you must use an image naming convention. Here’s everything you need to know to get your image files ready.

Before you start, you must set up a custom “image naming convention” for your brand. Let us know if you already have a system for naming your image files -- we can usually work with it.

 

In order to link properly, we recommend that your image file names include the following:

Style Number & Color: This enables the system to identify which product to choose.
A Custom Suffix: This enables the system to identify the images position (e.g. the hero position, or positions 2, 3, or 4.)

It usually looks something like this:

image-guidelines-06.jpg

Tips & Options for naming your files

  • The defining fields must be separated by an underscore or hyphen (so our system knows where the style number ends and the color begins).
  • Style names, numbers, colors, and color codes must be an exact match to what is in the product data.
  • If slashes exist in your style name or color: substitute a hyphen or space in the image file name.

 

Image Linking Issues

Images didn’t link how you expected?

Here are some common issues:

1. File naming convention doesn’t match the one NuORDER set up for you.

image-guidelines-07.jpg

2. There is a typo or extra character in the file name that does not match the product data.

image-guidelines-08.jpg

3. Product data does not yet exist for that image.
If you want your images to automatically link to products, you must upload the product data BEFORE uploading images. 

 

Product Imagery Help

Need help formatting or uploading your product imagery? Contact a hero at heroes@nuorder.com.

 

The following article outlines the recommendations and requirements for media files for use on the NuORDER platform. Media files are used in the following part of the platform:

  • Product Detail Pages. 
  • Pages leveraged to create Virtual Showroom or Home/Landing pages.  
  • Linesheet, custom list or custom exports in XLS.

Where hard requirements exist, you will see those called out as required and uploads not following required file formats or limits will fail on upload. Other specifications call out recommendations around file sizes, dimensions, or video lengths. These recommendations should be strongly considered to provide an optimal viewing experience for visitors to your portal.

  Video 360 Images Images
Product Detail Pages Supported in next product release. Supported in next product release. Supported.
Pages Supported Supported in next product release. Supported.


There are a number of available mechanism to support 360 degree imagery:

  • 360 images. NuORDER recommends leveraging the product detail pages or as a 360  widget on Pages.
  • 360 video.  NuORDER recommends leveraging the product detail pages or as a video widget on Pages.
  • 3D. Not currently supported. This is targeted in a forthcoming release. 

VIDEO 

  • File Format Requirements: 
    • .MOV or .MP4
  • Video quality:
    • NuORDER recommends recording video in HD 1080p
    • Videos will be transcoded to 720p after uploading
    • NuORDER will support 1080p quality streams and higher in a future release
  • Aspect ratio: 
    • Videos will be displayed in a lightbox on product detail pages or inline on Pages; a specific aspect ratio is not required
    • Supported ratios include 16:9 / 9:16, 2:3 / 3:2 and 4:3 / 3:4 
  • Video length: No required minimum
    • Required maximum file size: Up to 1GB in size per video
    • Recommendation: Simple product video: 20 seconds
    • Recommendation: Product explainer video: 2 minutes
    • Recommendation: Long format: 6 to 12 minutes (note: drop off rate stays consistent from 6 to 12 minutes, then increases further after 12 minutes)
  • Video naming:
    • Brands are encouraged to follow their current image naming convention which is configured in the Image Settings page within Brand Admin > Imagery & Media >. NuORDER recommends a naming convention of:
      • StyleID (example: 2234)
      • Color (example: pink)
      • Number (example: 01)
      • Example: 2234_pink_01.MOV or 2234_pink_01.MP4 
    • By establishing this naming of video files now, the same files can be automatically mapped to the correct products (for product videos) once the bulk upload options (i.e. Dropbox, FTP) are supported in forthcoming releases. 
    • For more information on Image Naming guides, please refer to our help article on image naming.

 

360 IMAGES 

  • File Type Requirements: 
    • JPG
    • Resolution must be 72dpi 
    • Must be saved in RGB color space
  • Number of Frames:
    • NuORDER supports 4 or more frames per 360 spin
    • Recommended number of frames is 24 or 36 per 360
    • The greater number of frames, the smoother the rotation will appear. However at this resolution small imperfections are also amplified
    • Rotations should be shot clockwise
    • The 360 view will be generated when loaded on-site allowing the user to interact with the 360 images in the viewer.
  • Dimensions/Ratio: 
    • Images. Recommended to be at least 2000 pixels (width) at the longest edge to allow for larger image size when zooming
    • Each image should be compressed to be in the 100kb - 400kb range
    • Product Details Pages. When displayed full size the dimensions are 700px (width) by 1100px (height). It is not required to shoot or export files in this dimension.  Exact dimensions displayed full size on the product detail pages when viewed on the web are 700px (width) by 1100px (height), but brands are not required to shoot at this dimension.
    • Pages. NuORDER will dynamically size the image size based upon the width settings for the widget. 
  • Image Naming: 
    • Brands are encouraged to follow their current image naming convention which is configured in the Image Settings page within Brand Admin > Imagery & Media >. NuORDER recommends an image naming convention of:
      • StyleID
      • Color
      • Number
    • In the case of 360 images, the NuORDER automated image mapping will be looking for the suffix “_360” to specify a 360 image and “_##” where ## represent the order the image should appear in the 360 view. By establishing this naming of 360 files now, the same files can be automatically mapped to the correct products once the bulk image upload options (i.e. Dropbox, FTP) are supported in an upcoming release. 


IMAGES

  • File Type Requirements: 
    • JPG or PNG
    • Resolution must be 72dpi 
    • Must be saved in RGB color space
  • Dimensions/Ratio: 
    • Images. Recommended to be at least 2000 pixels (width) at the longest edge to allow for larger image size when zooming
    • Each image should be compressed to be in the 100kb - 400kb range
    • Product Details Pages. When displayed full size the dimensions are 700px (width) by 1100px (height). It is not required to shoot or export files in this dimension.  Exact dimensions displayed full size on the product detail pages when viewed on the web are 700px (width) by 1100px (height), but customers are not required to shoot at this dimension.
    • Pages. NuORDER will dynamically size the image size based upon the width settings for the widget. 
  • Image Naming: 
    • Brands are encouraged to follow their current image naming convention which is configured in the Image Settings page within Brand Admin > Imagery & Media >. NuORDER recommends an image naming convention of:
      • StyleID (example: 2234)
      • Color (example: pink)
      • Number (example: 01)
      • Example: 2234_pink_01.JPG or 2234_pink_01.PNG.
    • For more information on Image Naming guides, please refer to our help article on image naming.

 

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