ApparelMagic Cloud integration

• Data flow
• Sync frequency
• Turnaround time
• You team's involvement
• Your responsibilities

• NuORDER team's involvement
• NuORDER's responsibilities
• Data transfer method
• Special considerations for ApparelMagic Cloud
• What's supported

Creating & updating items: Our system will be able to identify which items are new and which already exist in our system.

Pricing & Multiple currencies: We will sync a default wholesale and retail price for the default currency only. If you are using multiple currencies in ApparelMagic, please review this with your Integration Manager. Additional levels of pricing can be supported through customer-level discounts or price sheets ("price groups" in ApparelMagic). 

Pricing per size is supported.  

Sync parameters: Your NuORDER sync will include all "active" products from ApparelMagic by default. NuORDER can introduce custom filtering criteria if desired and present within your ApparelMagic Cloud data. Other workarounds are to have products default to disabled (under management settings). Brand user will manually enable products. 

Sync frequency: Product updates will be automatically synced hourly. 

Requirements to sync products:

• UPCs are required. If an item or size in ApparelMagic does not have a UPC, it will not be synced to NuORDER.
• Product Type = P (i.e. components will not be synced)

"Attribute 3" / Key Identifiers: In NuORDER, the key identifiers for a unique product are Season + Style Number + ColorCode. In ApparelMagic, you also have "Attribute 3". If you are using Attribute 3, we will concatenate this into one of your key fields (usually Style Number or Color) to ensure unique records. 

Materials do not sync, only "styles".

Default Price=wholesale and EDI Retail=Retail

Multiple currencies are not officially supported. If you sell in multiple currencies, you will need to utilize price groups in Apparel Magic to adjust the pricing for different customers. This will require customization that is an additional fee to support.

Multiple currencies are not supported. If you sell in multiple currencies, you will need to utilize price sheets ("price groups" in ApparelMagic) to adjust the pricing for different customers.

Availability Dates are not included in the product data integration at this time. You can manage these directly in NuORDER if needed.

Archiving/disabling products: This is not included in the product data integration at this time and will be managed directly in NuORDER. 

Please note,  if you are changing the style number or colorcode in AMC, it will try to create a new record in NuORDER. Manual archival is required of the old style.

Color descriptions are set up in Dictionaries or Color Codes which can be synced to the NuORDER color field. Review customization scripts to use the correct script.

Creating & updating customers: Our system will be able to identify which customers are new and which already exist in our system.

Multiple billing & shipping addresses are supported.

Sync parameters: Your NuORDER sync will include all "active" customers from ApparelMagic.

Sync frequency: Customer updates will be automatically synced hourly.

Buyer data (name, email address, sales rep assignment) is not included in the customer data interface and must be managed directly within the NuORDER app.

Customer sync is mono-directional from ApparelMagic Cloud to NuORDER. Your customers must originate in ApparelMagic Cloud and be synced to NuORDER with all the necessary account codes. (This is how ApparelMagic Cloud will recognize the customer when the order is synced back in.) Bi-directional syncing for customers is on our product roadmap for future development.

Process for New Customers: When working with a new customer in NuORDER, you will need to save the order as a DRAFT. Your team will need to add the new customer record into ApparelMagic first. The customer will be sent into NuORDER on the next run. Once the customer is visible in NuORDER, the sales rep can open their draft, select the customer, fill in the buyer's name and email address, and submit the official order.

Archiving (deactivating) customers: This is not included in the ApparelMagic interface at this time and must be managed directly in NuORDER.

We can sync by division which is useful if you have both your B2C and B2B accounts in AMC.

Tax rate can be synced from company record with a customization script that will require additional fees.

Immediate quantities: You will specify which AMC attribute we should pull from for Available to Sell NuORDER inventory:  either the "Available to Sell" or "Available to Allocate" bucket in ApparelMagic.

Warehouses: Multiple warehouses are supported. 

• Make sure your warehouses are defined and populated with stock in ApparelMagic prior to starting the NuORDER integration.
• You will also need to set up the warehouses in NuORDER prior to uploading your data. (Go to Admin > Brand Settings.)

WIP (work in progress) inventory is supported.  We will pull product data from the Purchase Order AMC entity.

Prebook Inventory.   If you would like prebook inventory assigned to a product; our solution is for a custom Product field be created on AMC "Prebook" that is flagged when the Product is a prebook item.

Sync frequency: Inventory updates will be automatically synced hourly. 

All products that are syncing will sync inventory. If there is not quantities available (i.e. prebooking), zeroes will sync to NuORDER.

Prebooking: For items that should have unlimited quantity available in NuORDER, you could also control this directly in NuORDER via the Admin section. Rules can be based on any product attributes, and you will have direct access to control and update the rules as needed. 

Sync parameters: NuORDER will sync "Approved" orders only.

Sync frequency: Orders will be automatically synced every 5 minutes to ApparelMagic.

Order fulfillment process: Orders will be synced into "Pending" status in ApparelMagic. Your team will take it from there per your normal approval / fulfillment process.

Order Sync Failures: When we send the orders to ApparelMagic, we provide the  ApparelMagic customer code as well as the product UPCs. If any of these values are not recognized in ApparelMagic (e.g. if there was a typo, or the record has been altered in the ERP), the order will fail to import. If this happens, you will need to review the order and resolve the issue.

Editing or Canceling orders: After the order has been imported into ApparelMagic, any further changes must be done directly in ApparelMagic.  

Only one AR account can be used to sync back orders.

Syncing sales reps on orders: sales rep name in admin-->manage brand user must match one found under Settings > Dictionaries > Salespeople for commission rates to sync

AMC only accepts a Header Level Order Discount.  NuO sends Line Item Original Selling price and the Header Level discount to AMC (AMC automatically will calculate the line item price when there is a Header Discount).    AMC does not support Line Item Discounts.  If discounts beyond Header Level discounts are used, NuORDER should not send back the discount field, but instead send the line item final selling price.

Sync Parameters: You must utilize AMC Pick Tickets for NuORDER to pull in Shipment Details.    NuORDER will pull down any new/modified AMC Pick Ticket details and update our Sales Orders to reflect the Quantities Shipped, Carrier and Tracking details.   A tracking number is also required for us to apply shipment details within NuORDER. 

Sync Frequency: Shipments will be automatically synced every 1 hour with ApparelMagic.