When your user is created, you’ll receive a temporary password in your welcome email. If you can’t find this email, check your Spam folder and add NuORDER to your safe sender list. If you still can’t find your password, select Forgot your password?.
When you log in for the first time, follow the prompts to change your password. In the future, you can change your password directly in NuORDER by hovering over your initials and selecting Edit Profile.
Enter and confirm a new password, and then select Save. For your security, we require that all passwords meet the following criteria:
- At least 10 characters.
- Should be unique and hard to guess.
- No spaces at the beginning/end.
If you wish to include an additional level of security to your login, select Manage multifactor authentication settings and follow the steps outlined in Multifactor authentication (MFA).
Getting logged out automatically?
To protect your information, NuORDER automatically logs you out after 2 hours of inactivity. If you suddenly find yourself back at the login screen, it either means you've been logged out due to inactivity or that you have logged in on another device.