Order Statuses Overview for Buyers

In the orders tab, you will notice there are eight order status levels:


Most, but not all brands use them like this: 

1. EZ Orders: EZ Orders are convenient way to send out curated order forms to your Buyers. The Buyers simply need to fill in quantities and submit. EZ Orders will remain in this tab until they're submitted.


2. Draft: Unofficial, in-progress orders. Draft orders can be edited, re-saved, deleted, or submitted as official orders. If your rep sends you a draft order, it will also show up here for you to review.


3. Review: Orders that you (the buyer) have placed yourself. You can edit these orders, and they will stay in "Reviewuntil they are approved by the brand. Once the order has been approved, the order will move to "Approved".


4. Pending: Generally these are orders that were submitted by a sales rep that are yet to be approved. 


5. Approved: Orders that have been reviewed, accepted, and are ready for processing. 


6. Processed: Orders that have been processed. This usually means it has been entered in the back office system.


7. Shipped (optional): Orders that have been shipped. Some brands like to use this status level, while others stop at "Processed". 


8. Cancelled: Orders that have been cancelled. These orders are locked and cannot be edited or deleted by anyone. Orders remain in "Cancelled" for your reference.


*Helpful Tip- Orders can be exported to an Excel document or a PDF document from all sections. 

Was this article helpful?
0 out of 4 found this helpful
Have more questions? Submit a request