Educational Resources: Buyer FAQ Cheat Sheet

We did a little research and found that most buyers have similar challenges when using NuORDER. We put together some quick and easy video tutorials to help educate buyers on how to use NuORDER.   

Here’s the top buyer questions, and video tutorials on each subject.

Note: Some visuals in the platform may have changed since the recording of these videos.


1. How to Log In

See this related article, Log in to NuORDER.

Buyer Success Tip: After logging in for the first time with the temporary password from you NuORDER invitation, change your password to something you will remember. (You can change your password in your NuORDER profile - and you must be logged in to do that.  If you forgot your password - check out the next tutorial!)


2. How to Reset Your Password

See these related articles, How to reset your password and Edit your profile.

Buyer Success Tip: When you’re resetting a temporary or forgotten password, make sure to click SAVE at the bottom of your NuORDER profile before you leave the page.  


3. How to Navigate the Dashboard

See this related article, Buyer Dashboard (aka Merchant Dashboard).

Buyer Success Tip: You can return to the Dashboard, NuORDER’s Home Screen, at any time my clicking the Four Squares icon located at the top left of the browser window above the home icon.


4. How to Place Orders

See these related articles, Add products to your cart and Working Order overview.

Buyer Success Tip: Did you know buyers can place orders 24/7/365?  It’s true!  Use NuORDER to place orders and go completely paperless.  Eliminate filing, save time, and go green!


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