Promotions on order exports

Admins can configure order exports to display Promotion information on one or more orders. Contact your Account Manager to enable promotions. 

Note: Learn more about promotions with Promotions overview, Create and edit Promotions, and Promotions FAQ. For integrated brands, see also the Promotions implementation guide for integrated brands

Multiple orders export

Use the Orders page to export details for multiple orders. Admins can configure this export template by going to Settings > Brand Admin > Settings > Order Export Info.

At the bottom of the Order Export Definition section, select New Export Field, and then specify each Header name and Field. Use the arrows on the right to reorder fields.

Order export definition.

When selecting fields with Promotion information, choose from the following, based on the type of promotion (Order or Product).

Order promotion fields

Add these fields to your Orders export to provide order-level Promotion discount details.

Field Description
order.order_discount.discounted_total Total of the order after the discount.
order.order_discount.original_total Total of the order without the discount.
order.order_discount.total_after_line_item_discount Total of the order after line item discount(s).
order.order_discount.total_applied Total discount applied to the order.
order.order_discount.applied.name Name of the applied promotion.
order.order_discount.applied.discount Amount of the applied discount.
order.order_discount.surcharge Surcharge on the order.
order.order_discount.company_manual_discount Manual discount added by the brand.


Product promotion fields

Add these fields to your Orders export to provide product-level Promotion discount details.

Field Description
order.line_item.__line_item_promotion.discounted_total Total of the product after the discount.
order.line_item.__line_item_promotion.original_total Total of the product without the discount.
order.line_item.__line_item_promotion.item_price_after_discount Total of the product after the discount(s).
order.line_item.__line_item_promotion.adjusted_wholesale_string Discounted price of the product.
order.line_item.__line_item_promotion.applied.name Name of the applied promotion.
order.line_item.__line_item_promotion.applied.discount Amount of the applied discount.
order.line_item.__line_item_promotion.company_manual_discount_on_item Manual discount added by the brand.


When you’re done, select Save. See Order export information overview for more details on configuring order exports.

To use your configured export, go to Orders from the left navigation menu. Use the checkboxes for one (or more) order(s) and select Export in the upper-right corner.

Choose an export option:

  • Full order details: Displays the product-level promotion details. If this report is not populating as expected, contact Support to enable the brand preference to include promotion data in order data. 
  • Order summary: Displays the order-level promotion details.

Export options.

In the exported spreadsheet, review the order details, including the selected Promotion information. Below is an example of an Orders export with Promotions fields.

Example export.

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Single order export

Admins can customize the single order export by going to Settings > Brand Admin > Settings > Order Export Template. Edit a template or create a new one.

In the Line Items Options section, select Add new field.

Line items options.

Choose from the following fields, so that the Order Export Template provides details on how the final product price was calculated, based on the applied promotion(s).

Field Description
Name of applied discount The name of the qualifying product-level discount.
Total of item without discount The original unit price of the product before a promotion(s) is applied to the product.
Total of item after discount The final discounted unit price after the promotion discount is applied to the product.
Total of item after discounts The final discounted unit price after the promotion discount and the manual product discount are applied to the product.
Discounted price of item The discounted price of the product.


You can export this file on a single order if this Order Export Template is set as the default template. Learn more about configuring Order Export Templates with Configure order export templates.

Default order export template.

From the left navigation menu, go to Orders and choose Download Order XLS from the More actions kabob menu on an order.

Download order xls.

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