Lightspeed Payments merchant application overview (for brands)

Lightspeed Payments enables brands to accept ACH and credit card payments, create and send invoices, compile detailed reports, and more—all securely and directly within NuORDER. Learn more by downloading this Lightspeed Payments PDF and ask questions by contacting our Payments team at nuorder.paymentsgtm@lightspeedhq.com.


To get started with Lightspeed Payments, complete the merchant application by following the steps provided in this article. 

Important: The merchant application must be completed by someone authorized to agree to the processing rates and terms and conditions.

Access the application

From the left navigation menu, select the $ Payments icon. 

Image of NuORDER main menu.

Review the details on the Activate Lightspeed Payments screen, and then select Activate payments

Image of Activate Lightspeed Payments screen.

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Rate agreement

On the Let's get started screen, review and provide the following information:

  • How can we contact you?: Enter your email address.
  • Review our list of Prohibited Goods and Services: Make sure that the goods and services you offer are allowed by Lightspeed Payments by selecting the link provided on the screen. 
  • These are your rates: Review the provided rates. 

As a reminder, the merchant application must be completed by someone authorized to agree to the processing rates. Select Continue to agree to the provided rates and proceed to the next step in the application. 

Image of Let's get started screen.

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Tell us about your business

Choose to either Select an existing business in your account or Add a new business

Choose the Type of Business:

  • Individual: One-person business, sole proprietorship
  • Corporation: Private corporation, single member LLC and multi-member LLC

For Business structure, select an option from the provided dropdown menu. 

Enter the Business Tax ID number. This can be:

  • For sole proprietors, the number used to file federal taxes, which may be your SSN or SIN.
  • In the US, the number (also known as an EIN) used to file with the IRS.

  • In Canada, the first 9 digits of your CRA ID.

The application supports only one tax ID. If your company has multiple tax IDs, submit a separate application for each.

When you're ready, select Save and continue

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Tell us about yourself

The information entered on the Business representative and ownership screens is required for the "Know Your Customer" verification by FINRA (see this link for details).  

  • Who will be in charge of the account?: Enter the authorized brand representative’s personal details, such as home address.
  • Add anyone who owns 25% or more of your business: The application requires a business owner. If your brand is backed by PE/VCs or publicly traded, an executive may be added if obtaining the owner's personal details isn't feasible.
Image of Business reprentative and ownership screen. Image of Business representative screen.


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Tell us about your business details

The information entered on the Business details screen is required for the "Know Your Business" verification by FINRA (see this link for details).  

  • Business details: Enter the tax ID provided in the Tell us about your business step. 
  • Business name: Enter the legal entity name exactly as it appears on business tax returns.
  • Business category: All business categories on NuORDER are within the Retail section. 
  • Business address: Enter the registered business address, typically the main office location.

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Tell us about the location where you'll be accepting payments

On the Business locations screen, provide the following information:

  • Business location address: Enter the company address again, exactly as entered on the previous page.
  • Phone number: Enter the main office phone number (not a mobile number). 
  • Doing business as (DBA): If the brand name differs from the legal entity name, enter it here.

Image of Business locations screen.

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Select a bank account for your payouts

On the Bank account screen, add the bank account receiving all payout deposits by selecting Add a bank account. When adding a bank, you have a couple options:

  • Option 1: Log in directly to your bank account.
  • Option 2: Manually enter bank details. This option requires uploading additional documentation for verification.

Image of Bank account screen.

Option 1: Log in directly to your bank account

Select your bank and Save.

If you run into an issue signing in or if your bank isn't included in the list, select the here link to enter your bank information manually. 

Image of Connect a bank account screen.

Option 2: Manually enter bank details

Enter your bank information and upload all required documents. 

Add a bank account manually.

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Review and submit

On the Summary screen, review the information you entered and make any necessary changes. Select the checkbox to agree to the provided terms and agreement, and to certify that the information you provided is complete and correct. When you're ready, select Submit

Image of Summary screen.

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