Note: This enhanced NuORDER experience is rolling out gradually and may not be available for your buyer user yet.
Shop across brands on NuORDER, discover recommended brands and products, and place wholesale orders from one place. This article covers how buyers browse across brands, move between cross-brand and brand-specific shopping workflows, and find answers to common questions.
- Overview
- Browse products across brands
- Filter and sort
- Add products to your cart
- Place orders
- Access submitted orders
- FAQ
Note: This experience is available to eligible NuORDER buyers. For an overview of the buyer interface, go to Navigating NuORDER for buyers.
Overview
Explore shopping across brands on NuORDER in this demo, then continue reading for detailed instructions and answers to common questions.
To get started, log into NuORDER. You can also select the NuORDER by Lightspeed logo in the upper-left corner to access cross-brand shopping. Browse and order from multiple brands, including ones you’re already connected to and new public brands that don’t require a connection.
Note: Products may be available as Immediate, Future, or Prebook, depending on the brand’s configuration.
Browse products across brands
Use the available options to shop your brands or explore new ones.
Search
Use the Search field to find a specific product, category, or brand.
Note: For more information about browsing, searching, and filtering products, go to the Filter and sort section of this article.
Categories
Select All products or a category to browse products across brands.
Connected brands
If available, Connected brands lists brands you're connected to. Select Show all, or go to Brand connections from the left navigation menu, to review your current connections and pending connection requests.
Select Shop now to go to that brand's portal and shop its products.
Bestsellers
The Bestsellers section shows top-selling products across brands on NuORDER, including whether they're available for Prebook. Review pricing and product details. Hover over a product and select the heart icon to add it to Your favorites, or select the cart icon to add it to your order. Select a product to go to the Product Details page.
Select Browse all to review more bestselling products.
Note: To learn more about adding products to your order, go to the Add products to your cart section of this article.
Discover new brands
Discover new brands shows brands you haven't ordered from before. Select Find new brands to browse all brands. Select Explore brand or the brand card to go to the brand profile page, where you can review more information and request access. If a brand requires a connection, a Connect to shop label appears on the brand card. If no connection is needed, you can shop the brand directly.
Recently visited
Recently visited lists products from your recent activity. Hover over a product and select the heart icon to add it to Your favorites, or select the cart icon to add it to your order. Select a product to go to the Product Details page.
Note: To learn more about adding products to your order, go to the Add products to your cart section of this article.
Your favorites
Your favorites lists products you've saved for later. Hover over a product and select the cart icon to add it to your order. Select a product to go to the Product Details page.
Select Browse more to review all products you've added to favorites.
Filter and sort
To find specific products across brands, use the Search field or select a category from the Home page. After you select a category, you can choose a brand in that category, select a subcategory, and browse the available products.
Then, select Show filters to narrow the products shown or use Sort to change the order of products shown.
Select Show filters to narrow your search by:
-
Brand
- Connected brands: Select one or more brands you're connected to
- Other brands: Select one or more additional brands
- Category: Clothing or Shoes
- Gender: Boys, Girls, Men, Unisex, or Women
- Season: Core, Fall/Winter, Holiday, Resort, or Spring/Summer
- Ship window: Available now or by month
- Color
- Currency: Select a Currency to review products in your preferred currency
- Size
- Wholesale: Minimum to maximum
- MSRP: Minimum to maximum
Note: You can also access your connected brands to the right of the Show/Hide button.
Select a Sort option:
- Best match
- Brand name A-Z
- Recently added
- Cost: Low to high
- Cost: High to low
- MSRP: Low to high
- MSRP: High to low
Add products to your cart
Browse products and select a colorway to explore available options.
Hover over a product and select the heart icon to add it to Your favorites, or the Cart icon to add it to your order.
Select a product to open the Product Details page. Review the Style number, UPC, available inventory, and more.
Tip: Select the brand name above the product name to review a filtered list of that brand’s products.
If you're assigned to more than one company at a brand, select the company you're shopping for.
Some products may not be available for the selected company. To switch companies, select the cart icon in the upper-right corner, then select Continue to order for the order you want to update. Select Edit for Order details and change the Company.
Note: Learn more about editing your order with Cart overview or the Working Order overview.
If the option is offered in the Product Details page, choose Prebook, Immediate, or Future availability and note the estimated delivery window or ship date.
If a discount is available, the original price appears with a strickthrough next to the discounted price.
Enter quantities for each size.
Scroll down the Product Details page to review Similar products, AI-powered suggestions based on the selected product, and additional Product details. Some brands may share more information than others.
When you’re done reviewing the product and adding quantities, select Add to cart or exit the Product Details page.
To access your saved items or active order, select the heart or cart icon in the upper-right corner.
Place orders
Select the Cart icon in the upper-right corner. Items in your cart are grouped by brand, then Delivery.
Note: When you add products sold as size packs to your cart, the Cart Overview calculates total units using pack quantity multiplied by units per pack.
Select View order details for a summary of that brand order.
- Products: This shows the number of unique product styles in the cart, regardless of size or color.
- Deliveries: This shows the estimated delivery windows. Depending on the brand’s setup, they may split your order by delivery window or other criteria.
- Price: This shows the wholesale price for one unit of the product.
- Units: This reflects the total quantity of all sized items in the order.
- Total: This is the estimated total price. In the next step, the cart applies any promotions or discounts. After you submit your order, the brand may adjust product availability, shipping details or fees.
Note: Each brand is a separate order. Place them individually.
In the Cart overview, if a product qualifies for a promotion, the discounted price appears above the original price, which is shown with a strikethrough.
When you’re ready, select Continue to order to open the cart for that brand. Learn more about managing your order with Cart overview or the Working Order overview.
Order checkout
Review your order details. Select a saved payment method or enter a new one. When entering a new one, check the box to save this payment for future orders, so you don’t have to enter your details every time you place an order in NuORDER.
Note: Learn more about checkout options with Order checkout overview.
When you’re ready, select Submit order.
Access submitted orders
After you select Submit order, the order confirmation screen appears, and you'll receive a confirmation email. Both include your order details and order number for reference.
The brand reviews your order details and may make changes to product availability, shipping details, or fees. If changes are made, you'll receive an updated confirmation email. After the order is finalized, the brand charges the assigned payment method.
To review orders details and status, select Orders from the main menu to review across brands, or select Orders from the brand's portal menu to review orders for that brand.
Note: For help finding these menus, go to Navigating NuORDER for buyers.
Select an order to review its details, including the order number, dates, product quantities, totals and more.
Note: Learn more with Orders page overview.
FAQ
Q: Who can shop across brands on NuORDER?
A: This experience is available to eligible NuORDER buyers.
Q: What if my preferred category isn't available yet?
A: You can still shop with your existing connected brands and discover brands in other available categories. Available categories may expand over time.
Q: Can I shop brands I already work with?
A: Yes. You can shop across:
- Connected brands: The brands you already work with and their products.
- Public brands: Brands you can shop without an existing connection.
Q: Can I place orders with new brands right away?
A: Yes. You can order immediately from any public brand. After the order is placed and approved, that brand becomes a connected partner in your portal.
Q: Do I need to submit a connection request for new brands?
A: No. Public brands don't require a connection request before you shop. Also, ordering from a public brand automatically initiates the connection after approval.
Q: Is there a cost to shop across brands on NuORDER?
A: No. This experience is included as part of your NuORDER or Lightspeed Retail subscription.
Q: Does this replace the NuORDER portal?
A: No. You can shop across brands on NuORDER and continue using your existing brand portals and brand-specific workflows.
Q: What if I’m a Lightspeed POS retailer?
A: Orders placed through NuORDER can sync directly back to your Lightspeed POS, helping reduce manual entry and streamline inventory management.