- How to Login
- How to Reset Your Password
- How to Send a Linesheet
- How to Place an Order
- How to Use The Orders Tab
- How to Manage Brand Users
- How to Clear your Browser's Cache and Cookies
- What browser does NuORDER support?
- What timezone is our website default in?
- Help, I've lost my password! How can I get in?
- NuORDER Contact Phone Number
- How to handle a slow running site
Product Catalogue Settings
- Allocation Summary Report
- What is a UPC?
- How to Add a Thumbnail Image to a Linesheet
- How to Add Image Separators
- How to Add Banners to a Product
- How to Create and Print Barcodes
- CSV vs. XLS: How to Open a CSV in Excel
- Excel Order Form with Formulas for Totals
- Tips & FAQ's for Loading & Updating Product Data
- Carryover Styles
- How to Set Up Pre-Packs
- Is "/" a restricted character for the headers in the export files?
Imagery & Media
- What could cause an image to upload in a landscape format in NuORDER?
- What are color swatches?
- What is recommended resolution of product images?
- Why are my Dropbox images not synced over onto NuORDER?
- Why can't I view all my products in the admin product gallery?
- What can be uploaded as a product thumbnail?
- What is RESTRICT INVENTORY setting?
- What languages does NuORDER support?
- Understanding product availability, inventory, & prebooking in the Details Pane
- How to name Delivery Windows
- How to add quantities & deliveries in the Product Details pane
- How to Setup Weekly Digest Email Recipients
- What is subteam & how do you use it?
- I can't add a new brand user - it says I'm out of users. What do I do?
- Can I be a brand user AND a buyer?
- How to add or update users
- Who has the ability to view draft orders?
- If a brand user is added to a new subteam and "view subteam orders" is turned on, will those orders pull in as a part of those subteam orders even though the subteam was created after the order was placed?
The Working Order
- Shopping Cart- Order Minimums and Maximums
- When editing my order, a message says "Editing this order will remove everything in your Shopping Cart"
- How to name delivery windows
- What is the "Continue Shopping" button?
- Total vs Subtotal - Meaning
- How to change view in the Working Order
- About EZ Orders
- How to send an EZ Order directly through the Working Order
- Why can't my buyers see the submit button on the EZ Order or Working Order?
- Contacts Overview - Web
- How do I invite an existing buyer to use NuORDER?
- How to reset a password for your buyer
- How do I export my contact list off NuORDER?
- How to edit or delete a buyer from Contacts
- How to edit or remove a company
Linesheets and Custom Lists
- Linesheets Overview
- How do I create a Linesheet?
- How to Edit a Linesheet
- What are Custom Lists?
- The Linesheet and Custom List "Product Menu Bar"
- How to edit the linesheet thumbnail
Campaigns and Smartgroups
- What is a campaign?
- How do I create a campaign?
- What does a campaign email look like?
- Can a campaign be deleted?
- Can we send videos through campaigns?
- What campaigns can I see?
- How to Connect Your Shipper
- How to Choose / Edit Shipping Service Levels (Ground, 2-day...)
- How to Add Weight to Product Data
- REPORTING : defaulting to your assigned currency
- LINESHEET : Applied filters on the ATS XLS file
- Access to REPORTING on NuORDER
- How to create a custom report in NuORDER
- Are draft orders included in the Weekly Digest order count?
- What report would tell a brand the number of orders placed by a buyer and then the number of orders placed by a rep on behalf of a buyer?
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