Mobile Payment Update - Brand Users

We've made some improvements to how credit card payments work on mobile !

What's changed ?

CREDIT CARD PAYMENT FLOW

OLD FLOW :

  1. Submit an order
  2. Find your order via the orders tab
  3. Select Payments
  4. Enter payment information and submit

Screen_Shot_2020-03-19_at_8.38.06_PM.png

NEW FLOW : 

  1. Submit an order
  2. Enter payment information and submit

Screen_Shot_2020-03-19_at_8.40.16_PM.png

Paying with a credit card upfront

If you require buyer/s to pay for their order with a credit card upfront and they try to submit an order without assigning a credit card to their order, we'll alert them.

 

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Step by Step Guide 

Basic Set Up :

(IMPORTANT NOTE : Brand Management is only viewable by Admins)

Brand Management > Brand Settings And Info > Enabled Modules

  • payments : YES
  • payments_linking : YES

Brand Management > Brand Settings And Info > Preferences

  • buyer requires cc : Yes 
  • authorize rep orders : No

Brand Management > Permission Management 

  • process_payments: enabled for Admin, Sales Managers, Sales Reps
  • can_charge_cards: enabled for Admin, Sales Managers, Sales Reps

(For more information on payments, go to : Credit Card Processing - FAQs)

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Important note :

  • We recommend in preferences you have buyer requires cc set to yes. This will allow you flexibility in assigning a credit card via the payments screen AND via edit order info in the cart (see screenshot below).

IMG_0025_2.PNG Edit order info in cart 

Screen_Shot_2020-03-19_at_11.14.35_PM.png

Notes :

  • You can change or add a credit card on the payments screen
  • If you select cancel from the payments screen, we will alert you that you need to assign a buyers credit card to the order in order for it to be processed.  

Please also see the : Mobile Payment Update - Buyers 

If you have any further questions, don't hesitate to email the NuORDER Heroes : heroes@nuorder.com 

 

 

 

 

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