We've made some improvements to how credit card payments work on mobile !
What's changed ?
CREDIT CARD PAYMENT FLOW
OLD FLOW :
- Submit an order
- Find your order via the orders tab
- Select Payments
- Enter payment information and submit
NEW FLOW :
- Submit an order
- Enter payment information and submit
Paying with a credit card upfront
If you work with a brand/s that requires you to pay with a credit card upfront, if you try to submit an order without assigning a credit card to the order, we will alert you.
Step by Step Guide
If you work with a brand/s that does not require you to pay with a credit card upfront :
Notes :
- You can change or add a credit card on the payments screen
- If you select cancel from the payments screen, we will alert you that you need to assign a credit card to the order in order for it to be processed.
If you work with a brand/s that does require you to pay with a credit card upfront :
Important note :
- If you do not have any credit cards stored on your account, your order will automatically be saved as a draft (see screenshot below). You will need to :
- Add a Credit Card to your account via the WEB platform.
- On your device, open the company record (see screenshot below).
- Find your draft order via the orders tab.
- Follow steps 1 -7.
Order saved as a draft.
Company Record. You can get here via the Companies tab.
Notes :
- You can change or add a credit card once you get to the payments screen
- If you have one or more credit cards stored on your account, you MUST assign a credit card to your order. If you try to submit an order without a credit card, it will automatically take you back to the cart and edit order info will be red with an alert (see step 2).
- You can bypass step 2, 3, 4 and 5 by assigning a credit card to your order in the cart (via edit order info).
If you have any further questions, don't hesitate to email the NuORDER Heroes : heroes@nuorder.com