Mobile Payment Update - Buyers

We've made some improvements to how credit card payments work on mobile !

What's changed ?

CREDIT CARD PAYMENT FLOW

OLD FLOW :

  1. Submit an order
  2. Find your order via the orders tab
  3. Select Payments
  4. Enter payment information and submit

Screen_Shot_2020-03-19_at_8.38.06_PM.png

NEW FLOW : 

  1. Submit an order
  2. Enter payment information and submit

Screen_Shot_2020-03-19_at_8.40.16_PM.png

Paying with a credit card upfront

If you work with a brand/s that requires you to pay with a credit card upfront, if you try to submit an order without assigning a credit card to the order, we will alert you.

Screen_Shot_2020-03-19_at_8.47.50_PM.png

Step by Step Guide 

If you work with a brand/s that does not require you to pay with a credit card upfront : 

Screen_Shot_2020-03-19_at_8.52.59_PM.png

Screen_Shot_2020-03-19_at_8.53.26_PM.png

Notes :

  • You can change or add a credit card on the payments screen
  • If you select cancel from the payments screen, we will alert you that you need to assign a credit card to the order in order for it to be processed.  

If you work with a brand/s that does require you to pay with a credit card upfront : 

Screen_Shot_2020-03-19_at_9.01.50_PM.png

Screen_Shot_2020-03-19_at_9.02.10_PM.png

Screen_Shot_2020-03-19_at_9.02.30_PM.png

Screen_Shot_2020-03-19_at_9.06.55_PM.png

Important note :

  • If you do not have any credit cards stored on your account, your order will automatically be saved as a draft (see screenshot below). You will need to :
    1. Add a Credit Card to your account via the WEB platform.
    2. On your device, open the company record (see screenshot below).
    3. Find your draft order via the orders tab.
    4. Follow steps 1 -7.

Screen_Shot_2020-03-19_at_9.15.28_PM.pngOrder saved as a draft.

Screen_Shot_2020-03-19_at_9.15.40_PM.pngCompany Record. You can get here via the Companies tab. 

Notes :

  • You can change or add a credit card once you get to the payments screen
  • If you have one or more credit cards stored on your account,  you MUST assign a credit card to your order. If you try to submit an order without a credit card, it will automatically take you back to the cart and edit order info will be red with an alert (see step 2).
  • You can bypass step 2, 3, 4 and 5 by assigning a credit card to your order in the cart (via edit order info).

If you have any further questions, don't hesitate to email the NuORDER Heroes : heroes@nuorder.com 

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