Admins will see both active and inactive products in the product gallery. This allows admins to arrange products before they are displayed to reps and buyers.
Inactive products will have an Inactive banner across the products in the gallery:
*** Please note: The "inactive" filter will only display products that is currently labeled with a "Y" in the "disabled" field of the product data file.
If you do not want to see Inactive products, you can filter the gallery using the Visibility filter (note that only Admins will see Inactive products and this filter) or you may click on "ACTIVE" to view only the active products:
*** Please note: If you select "ALL" in the visibility filter, you will be able to view all active and inactive products. This will also include products that are currently hidden by any inventory settings that you have turned on in admin. For example, if you turned on "hide sold out products", then those hidden products will also display in the "ALL" filter.
If you want to change whether a product is Active / Inactive, this must be done in NuORDER Admin by an Admin user.
Choose Admin --> Product Gallery --> Enable and you can toggle each item on or off: