Admins will see both active and inactive products in the product gallery. This allows admins to arrange products before they are displayed to reps and buyers.
Inactive products will have an Inactive banner across the products in the gallery:
If you do not want to see Inactive products, you can filter the gallery using the Visibility filter (note that only Admins will see Inactive products and this filter):
If you want to change whether a product is Active / Inactive, this must be done in NuORDER Admin by an Admin user.
Choose Admin --> Product Gallery --> Enable and you can toggle each item on or off: