Why my products are not appearing on NuORDER?

If you do not see your products live on your portal, please consider some of the main reasons below:

 

Q: Have you checked your archived product data to see if your products are listed as archived?

A: You can export your most current archived data by downloading your data with archived products from the PRODUCT DATA page in ADMIN.


Q: Have you checked your most current exported product data to see if your products are listed as disabled?
A: If your products are disabled and not archived, then the disabled products will be hidden from the products page of your portal, but it will still appear in the product gallery page in ADMIN.

 

Q: Is this setting turned on in your INVENTORY SETTINGS of ADMIN: "Hide Products With No Inventory Data"?
A: If this setting is currently turned on, then the products with no inventory data attached to them will be removed from all parts of your portal. 

 

 Q: Is this setting turned on in your INVENTORY SETTINGS of ADMIN: "Hide Sold Out Products"?A: If this setting is enabled, all products set to 0 across the sizes will get removed from all parts of your portal.

 

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Now, if your brand is integrated with your product data and you are witnessing sync errors, then please email your integration manager or heroes@nuorder.com for further assistance. 

 

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