How to Clear your Browser's Cache and Cookies

Whenever you visit a Website your Web Browser will store a small amount of information from the site in order to retrieve the page quicker on subsequent visits.

Over time, this info can build up and cause some unexpected behavior. Clearing out the cache will remove this information and allow for websites to store a more current layer of info.

The steps to clear your cache and cookies will vary depending on which browser you're using.

 

chrome_logo.jpeg

Google Chrome (Recommended)

 

1. Click on the 3 vertical dots button on the top right-hand corner of the page. 

 

clear_browsing_data_chrome2.png

 

2. Select More Tools.  Select the default Time range of 24 hours. The options 'Cookies and other site data' & 'Cached images and files' should be selected by default. Next, click on Clear Data.

clear_browsing_data_chrome1.png

 


 

firefox_logo.jpeg

Firefox

 

1. Click the menu button Fx57Menu in the top right of the page and select Preferences.

2. Select the Privacy & Security panel.

3. Scroll to the Cookies and Site Data section and press the 'Clear Data' button. A window will pop up. Press the 'Clear' button.

 

clear_browsing_data_firefox.png

 


 

safari_logo.jpeg

Safari

 

1. Click the Safari menu next to the Apple icon on the upper taskbar > Preferences. In the Privacy tab, select 'Manage Website Data...'

 clear_browsing_data_safari1.png

 

2. In Manage Website Data, click on 'Remove All' button. 

 

clear_browsing_data_safari2.png

 


 

MS_edge_logo.jpeg

Microsoft Edge

 

1. Click the Settings and More (three-dotted) button on the top-right corner.

2. Click on Settings > Privacy and services.

3. Under the 'Clear browsing data' section, click the Choose what to clear button.

 Microsoft Edge Chromium privacy and services settings

 

4. Use the 'Time range' drop-down menu and select a time range or All time option.

5. Check the Cookies and other site data & Cached images and files options and press the Clear now button.

 clear-cache-cookies-chromium-edge.jpg  


 

IE11_logo.png

Microsoft Internet Explorer 11

 

1. In Internet Explorer, select the Settings  icon (gear icon).

2. Select Safety, and then select Delete browsing history.

3. Check the Temporary Internet files and website files option.

4. Click Delete.

 

clear_cache_IE11.png

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request