Where do my submitted orders go?

1. When you submit a new order, the order record goes into "in review".

2. A notification email with the order PDF gets sent to:

  • you (the buyer)
  • your sales rep
3.Your sales rep must review the order. If the order is accepted, they will move it into "approved". 
 
Screen_Shot_2017-11-30_at_3.01.06_PM.png
 
4. From there, the brand will process your order. Some brands do this manually and enter them into the back-of-house system, while others have their orders automatically imported. When the order is in "processed", that usually means it's been received and entered in the back-office system.
Was this article helpful?
2 out of 4 found this helpful
Have more questions? Submit a request