Are you currently having issue with your recent product image file upload into NuORDER?
If the image was taken originally in vertical format on an iPhone or other mobile device with no additional edits, then it will result in landscape format when uploaded into NuORDER.
If you would like your image file to upload successfully in vertical format, then we would recommend re-saving your image file through a 3rd party app such as Photoshop or any other photo resizing apps. Some photo resizing apps that we may suggest are :
- Resize Sense (only for MAC users at this time)
- FastStone Resizer (great for PC users) : https://helpdesk.nuorder.com/hc/en-us/articles/203788195-Resizing-Images-Fast-Stone-Resizer-for-PC
Once you have re-saved your file from another app such as the followings above, then you will be able to upload the image file in vertical format.
Feel free to email us at firstname.lastname@example.org if you need further assistance.