Offline Setup: How to Work Offline on Mobile/iPad


This Article Includes:

  1. Working Offline
  2. Am I Working Offline?
  3. Preparing for Offline Work
  4. Sync Center


Working Offline

When you work online, NuORDER Mobile instantly syncs with the web so both platforms will always have the most up-to-date changes.


When cellular or wifi internet access is not available, NuORDER Mobile gives you the ability to work offline and sync later once you are able to reconnect.


Am I Working Offline?

When you are offline, a gray banner will display with the message "Showing offline results." Once back online, you will have the ability to "Retry Online" to force the page to refresh. 




Preparing for Offline Work

Pre-loading your brand data and working offline

To have the best offline experience with NuORDER Mobile 4.0, use Offline Setup to pre-load all your brand data/product images to your device. 


We strongly recommend downloading your data over a reliable WiFi connection.




Step 1: Toggle on "Brand Data" and "Product Images" to start the download. 

Note that downloading "High-Resolution Images" can take a while, so remember to plan accordingly. 

Keep in mind that preloading all your portal information may take up a lot of storage on your local device, so check to see if there's enough memory on that iPhone/iPad!




Step 2: If you go to Offline Setup and it looks like you have 100% of your data downloaded, remember to click CHECK FOR UPDATES NOW to check for updates. 


Step 3: Finally, to ensure that you have the most up-to-date brand data, remember to go back online and refresh your portal. 




When you are working in offline mode, be sure to turn airplane mode on for your device. If you are not using airplane mode, your device will not actually be in Offline Mode on the NuORDER 4.0 app. 


Sync Center

When working offline, all your orders and additional edits will be saved to the Sync Center (accessible via the menu). 


Once online, all your changes will be synced automatically. If there are errors with your sync events (e.g. an order is missing a shipping address), the sync center will prompt you to resolve the error.






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