When to contact NuORDER vs when to contact your sales rep

NuORDER can always be reached at heroes@nuorder.com. However some questions are better suited for your contact at the brand directly. 

 

Reasons to contact NuORDER

  • You're having a technical issue with the site
  • Data specific issue
  • Questions about using NuORDER

 

Reasons to contact your sales rep

  • Questions on an order
  • Product specific questions
  • Questions about order requirements
  • Questions about Shipping status and tracking information
  • Updating Shipping/Billing addresses 

 

If you don't know your sales rep, feel free to contact NuORDER heroes and they'd be happy to connect you.  

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