There are three reasons why a retailer would not be able to request access to a brand in the marketplace:
1. The brand has not set up a contact person for approvals of requests. If this is the case you would need to contact the brand.
2. If the retailer/buyer does not have a fully approved marketplace profile providing information that has been verified by NuOrder: store front, store address, and website. All aspects must be active and current. If you are a buyer/retailer who works with a brand and was added by them then you would need to complete this and once verified will be able to request access in the marketplace of brands.
3. If the retailer/buyer has previously requested access to the brand. This is now sitting with the brand user to review and add the buyer into the contacts tab within the wholesale section.